BTOB

Establish a personal connection through our SMS and VOICE APIs.

It is said that the golden window for responding to a lead is 5 minutes, which is easier to achieve by having an automatic SMS or a VOICE response set up by using Xoxzo’s APIs. With an open rate of 98%, SMS is a great platform to connect with business leads. Reaching out early helps you to establish a personal connection, making it easier to discuss conditions and negotiate possible deals, before the leads consider competitors. Customize and tailor messages based on specific needs and preferences of each prospect. You can also use the VOICE API so the prospect receives a message recorded by you which makes reaching out feel more personal as well.

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Order management & logistics

• SMS makes your everyday operations easier by helping you manage your orders and notifying your customers about anything logistics-related. For example shipping updates: when an order was shipped, delayed and/or in case of mistakes in orders. The voice API can be used to notify customers of urgent matters related to shipping, for example, when a large order was lost at sea due to a storm.

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Keep clients excited and up-to-date with your service using SMS

• If you have established a client list it will be easy to keep them in the loop of new developments around your business. Let them know about changes and improvements to get them excited to keep continuing using your services. Sending this type of information by SMS will provide them with the most important information right away and you can include a link to your website in case they want to read more.

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Schedule appointments without hassle

• Make use of mass SMS sending to let potential customers know that you have open appointment times available and ask them to reach out if they are interested. You can also include a link to a calendar app so they can schedule the appointment without having to make a phone call. For a more personal impact you can use the voice API to call a potential customer with a welcoming message that you recorded. This is a quick and easy way to meet with prospects.

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SMS and VOICE reminders for BtoB

• SMS messaging and/or voice message are a great way for BtoB to remind customers about upcoming deadlines, appointments, events and so on. This is more effective than for example email, because there is a bigger chance that the customer sees the message right away and can act on it faster.